As a distributor, Fireplace Deals required a powerful eCommerce platform capable of integrating inventory with multiple suppliers to facilitate drop shipping, especially for heavy items. Given the size and weight of their products, they needed support for complex Less-Than-Truckload (LTL) shipping logistics. Additionally, Fireplace Deals sought an advanced product configurator to help customers personalize fireplace options before placing orders, making the buying experience intuitive and interactive.

CHALLENGE

SOLUTION

Fireplace Deals partnered with ScaleSmart to implement a fully managed eCommerce solution that addressed their unique distribution and logistics needs. ScaleSmart’s platform enabled real-time inventory synchronization with suppliers, allowing for streamlined drop shipping and ensuring product availability without the need for onsite storage. LTL shipping integration simplified the logistics for heavier items, coordinating directly with shipping providers to ensure safe and cost-effective deliveries. An advanced product configurator was implemented to empower customers to customize fireplaces based on features, materials, and finishes, enhancing the user experience and increasing engagement.

70%

Improved Inventory Synchronization

40%

Increased Sales Conversions

55%

Enhanced LTL Shipping Efficiency

30%

Reduced Operational Costs